Shipping policy

Shipping Policy – Duravi Home

Thank you for shopping with Duravi Home. This Shipping Policy explains how orders are processed and delivered.

Order Processing

All orders are processed after successful order confirmation and payment verification.

Orders are generally processed within 1–3 business days. Processing time may vary during holidays, promotions, or high order volume periods.

Shipping Time

Estimated delivery time is typically 3–10 business days, depending on the delivery location and courier availability.

Delivery timelines are estimates and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing your purchase.

Free shipping promotions may be offered on selected orders or during promotional periods.

Order Tracking

Once your order is shipped, tracking information will be shared through email, SMS, or other available communication methods.

Customers are responsible for monitoring shipment updates.

Delivery Delays

Unexpected delays may occur due to:

  • Weather conditions

  • Courier delays

  • Public holidays

  • Incorrect shipping information

  • Operational issues beyond our control

Duravi Home is not responsible for delays caused by third-party delivery providers.

Incorrect Shipping Information

Customers must provide accurate shipping details.

If incorrect information causes failed delivery, additional shipping charges may apply.

Lost or Damaged Packages

If your package arrives damaged or appears lost during transit, please contact customer support as soon as possible for assistance.

International Shipping

International shipping availability may vary by destination. Additional customs duties, taxes, or import charges may apply and remain the customer’s responsibility.

Order Cancellation

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be accepted.

Contact Us

For questions related to shipping and delivery, please contact Duravi Home through the contact information available on the website.